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Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) refers to the process of contracting standard business functions to be handled by a third-party provider such as mselect.

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An organisation typically contracts with another business for such services after it has identified a process that, although necessary for its operations, is not part of its core value proposition. It is globally proven that outsourcing such processes to a provider that specialises in them could deliver better results.

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Organisations can engage in BPO for both back and front office functions.

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Some organisations outsource an entire function, such as the HR department. Other companies outsource only specific processes within a functional area, such as only payroll processing, while having their own team perform all other HR processes.

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Commonly outsourced processes include:

  • HR

  • Payroll

  • Procurement

  • Shipping and Logistics

  • Transport and Fleet

  • Property Leasing

  • Facility Management

  • Marketing

  • Research

  • Sales

  • Accounting

  • Customer Support

  • IT management and services

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Benefits of BPO:

  • Lower costs

  • New market expansion

  • higher efficiency

  • Focus on core business functions

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Some of the largest corporations in the world are currently outsourcing a business function to mselect.

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Discuss you requirements by contacting us at communication@mselect.com.

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