Job Purpose
The HR Assistant will play a critical role in managing and supporting the documentation and paperwork for clients. This role involves preparing and handling essential documents such as bank letters, support letters, contracts, and health insurance documentation. The HR Assistant will also assist in maintaining records, liaising with clients, and ensuring compliance with relevant laws and regulations.
Key Responsibilities
- Document Management: Prepare and process client-related documents, including bank letters, support letters, contracts, and health insurance forms
- Client Support: Serve as a point of contact for clients regarding documentation inquiries and requests. Provide timely and accurate support to address their needs
- Record Maintenance: Maintain accurate and up-to-date records for all client documentation, ensuring they are filed correctly and in compliance with company policies
- Compliance and Legal: Ensure all client documentation comply with legal requirements and internal policies
- Report Generation: Assist in generating reports related to client documentation and submit them to senior HR management
- Documentation Updates: Regularly update templates and formats for client-related paperwork to improve efficiency
Top KPIs
- Timeliness and accuracy of employee documentation
- Efficiency of onboarding and offboarding processes
- Accuracy and completeness of employee records
- Compliance with HR policies and data protection regulations
- Employee satisfaction with HR services and responsiveness
Requirements
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field
- Experience: Minimum of 1 year of experience in an HR assistant or administrative role
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), HRIS, and other HR software tools
- Communication Skills: Strong written and verbal communication skills in English, Arabic, and Kurdish to effectively interact with employees and management
- Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks simultaneously and meet deadlines
- Confidentiality: A High degree of discretion and professionalism in handling sensitive employee information
- Attention to Detail: Strong attention to detail and accuracy in completing tasks and maintaining records
- Language Proficiency: Strong written and verbal communication skills in English are required; knowledge of Kurdish and/or Arabic is an advantage
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.