Workers in Lebanon

Field Service Manager

  • Location:


  • Sector:

  • Contact:

    Steve Al-Bazy

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


mselect is hiring a Field Service Manager for an international oil and gas service client in Basrah. Candidates must have a minimum of 8 years of relevant experience in the oil and gas industry, with 4 years in a managerial position. Fluency in English and Arabic is a must.

To provide general management and operational oversight for Iraq based operations through projects’ execution in order to maintain company’s market share, and to maximize the efficiency, reliability, timeliness, and cost effectiveness of operations within company’s strategic objectives, and adopted policies and procedures.

Planning and Strategy

  • Design and implement Operations’ strategy and roadmap to support in setting corporate strategy
  • Establish Operations department’s plans and provide input to Iraq Operations’ goals that support its overall strategic plans
  • Collaborate with unit managers to identify Operations’ required projects to meet future business demands
  • Field Operations Management
  • Oversee the management and the execution of all company’s Iraq -based projects and the installation of equipment to ensure maintaining company’s level of service and standards 
  • Analyse and interpret drilling reports, customers’ designs and equipment specifications to ensure the efficiency of company’s products  
  • Review and maintain operations’ cost allocation to ensure its alignment with the agreed and approved Operations’ budget
  • Direct and coordinate all fields’ activities and resources to ensure that the company delivers on its contractual agreements in order to deliver on customers’ expectations


  • Manage Operations’ budgeting cycle and provide input to the budgeting process
  • Manage Operations effectively within budget, and report accurately on progress made and challenges encountered
  • Formulate strategies that result in a positive financial impact and mitigates financial and operational risks

Policies, Processes and Procedures

  • Develop and oversee the implementation of Operations’ policies, procedures and controls covering all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results
  • Lead and direct the management of change through continuous improvement of Operations’ systems, processes and practices taking into account leading practices, changes in international standards and changes in the business environment which demand proactive action plans
  • Monitor day-to-day activities to ensure compliance with stipulated policies and procedures

Safety, Health and Environment

  • Ensure compliance to all relevant safety, health and environmental management policies, procedures and controls across Water Business in order to guarantee employee safety, legislative compliance and responsible environmental behaviours
  • Ensure identified and escalated risks are effectively addressed in order to foster a safety, health and environment culture, mitigate risks and protect company’s interests
  • Monitor changes to legislation and activities, and ensure such changes are covered within all relevant safety, health and environmental management policies, procedures and controls

People Management

  • Help instil a culture of development, guidance and performance within Operations
  • Guide, mentor and develop the Operations team to take larger and complex responsibilities
  • Identify and recruit key talent for Operations
  • Provide clear top-down communication to employees and bottom-up feedback to the Management
  • Set performance objectives, provide necessary support, evaluate/ appraise unit managers and provide regular feedback on performance
  • Promote a high-performance working environment and promote AGC's values


  • HR staffs
  • Finance staffs
  • Supply Chain staffs


  • Customers, suppliers

Knowledge and Experience

  • 8 to 10 years of experience in the Oil and Gas industry, with at least 4 years of experience in a managerial position
  • Previous Oil and Gas downstream processes’ experience is required
  • Previous technical Oil and Gas industry knowledge is required
  • Previous Business Development experience is preferred
  • Previous Customer Relationship Management experience is preferred

Education and Certifications

  • A bachelor’s degree in Petroleum Engineering or equivalent is required


  • Customer Focus: Understands the needs, requirements and priorities of internal and external customers, acting as a trusted partner to find solutions which go beyond expectations
  • Teamwork: Cooperates and works collaboratively with colleagues to achieve efficient and quality solutions and excellence results which benefit all involved parties
  • Accountability: Takes personal responsibility for own actions, working in adherence with business ethics in all situations. Follows through on all commitments made in relation to any stakeholder (organization, staff, owners, customers and suppliers) by ensuring full delivery and satisfaction level inside its own responsibility area
  • Effective Communication: Conveys spoken and written information in a clear, concise and structured manner, in targeted lingua-franca, to reach impactful outcomes


  • Leads and Develops People: Leads and develops people by creating opportunities for people to stretch their skills, and accelerate the realization of their full potential whilst supporting the achievement of organizational results
  • Business Judgment: Possesses knowledge of key areas of the business and the organization to effectively make decisions and solve problems by aligning solutions with company’s best interests
  • Envisions and Thinks Strategically: Creates the future direction, inspires employees to buy-in to the company vision, uses strategic thinking to create strategies to translate vision into reality, and drives the business forward to achieve results
  • Results Orientation: Shows determination in delivering high quality results to internal and external stakeholders in line with organization’s strategy


  • Safety, Health and Environment
  • Negotiation
  • Contract management
  • Managing customer relations
  • Account management

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.