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Advanced Communication Skills

Location Erbil

Fee 165


Wednesday, 12 October 2022


Thursday, 13 October 2022

Advanced communications skills

Being able to communicate effectively is a critical life skill that influences our degree of professional success. The course gives an overview of many of the main communication styles and provides details on how you can improve your skills to get the best results in all of your future interactions. The course will provide you with a broad range of core communication principles; so that you can start communicating with greater confidence in every area of your life.

By the end of this course, you will be able to:

  • Identify barriers to communication and ways to overcome them

  • Develop your non-verbal and para-verbal communication skills

  • Use the STAR method to speak on the spot

  • Listen actively and effectively and ask good questions

  • Use appreciative inquiry as a communication tool

  • Capably speak and network with others

  • Establish common ground with others

  • Describe the features of emotional intelligence

The main objective of this course is to empower professionals with:

  • The understanding of the essential components of effective communication

  • Real-time feedback on their language structure, tone and non-verbal nuances

  • The ability to recognize flaws in their own communication style

  • Capability to practice recommended methods for effective communication and make personal improvements

  • Understanding of the importance of effective communication personally and professionally

  • Express ideas fluently through conversation

  • Use their words, tone and posture to match the objective of their communication successfully

  • Use assertiveness to bring out the best in one’s communication

Delivery method:

This training will try to cater to the audience and their distinctive professional background and experience. Classroom sessions with presentations by a highly experienced facilitator form a major part of the training programs. The trainee participation will be through group discussions, role-plays, group activities, assessments and more.

The trainee is also considered to share their experiences, issues, concerns and best practices from their respective organizations, which are facilitated by the trainer to optimize learning for the entire participant group.

  • Introduction

  • What Is Communication?

  • The Communication Process

  • Why Communication Goes Wrong

  • How to overcome barriers of communication

  • Verbal communications

  • Written communications

  • Direct versus indirect communication (Body language)

  • Passive Communication

  • Aggressive Communication

  • Assertiveness in Communication

  • Choose your Communication Style

  • Assess your own communication style

  • Practice (Role-plays) & Feedback

Who should attend this course:

  • Administration executives responsible for client-facing portfolios

  • Associates who communicate with clients on a regular basis

  • Trainers, teaching staff, educators and administrators responsible for interacting with students and faculty

  • Human Resource Managers, Executives and Leaders responsible for employee engagement, and organizational development

  • Government officials responsible for communication and administration in government sectors

  • Hospital staff, support staff in volunteer camps and faculty communicating with external stakeholders

  • Any other professional who would like to improve their spoken communication at an advanced level


Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

The time and duration.
  • Duration: 2 days

  • Time: 09:00 – 16:00 pm

  • Language: Kurdish & English

  • Cost: $165


How do I register?

You can register by emailing with the following details:

Full Name:


Email Address:

Phone number:

Name of the course: