Advanced communications skills
Being able to communicate effectively is a critical life skill that influences our degree of professional success. The course gives an overview of many of the main communication styles and provides details on how you can improve your skills to get the best results in all of your future interactions. The course will provide you with a broad range of core communication principles; so that you can start communicating with greater confidence in every area of your life.
By the end of this course, you will be able to:
Identify barriers to communication and ways to overcome them
Develop your non-verbal and para-verbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively and ask good questions
Use appreciative inquiry as a communication tool
Capably speak and network with others
Establish common ground with others
Describe the features of emotional intelligence
The main objective of this course is to empower professionals with:
The understanding of the essential components of effective communication
Real-time feedback on their language structure, tone and non-verbal nuances
The ability to recognize flaws in their own communication style
Capability to practice recommended methods for effective communication and make personal improvements
Understanding of the importance of effective communication personally and professionally
Express ideas fluently through conversation
Use their words, tone and posture to match the objective of their communication successfully
Use assertiveness to bring out the best in one’s communication
This training will try to cater to the audience and their distinctive professional background and experience. Classroom sessions with presentations by a highly experienced facilitator form a major part of the training programs. The trainee participation will be through group discussions, role-plays, group activities, assessments and more.
The trainee is also considered to share their experiences, issues, concerns and best practices from their respective organizations, which are facilitated by the trainer to optimize learning for the entire participant group.
What Is Communication?
The Communication Process
Why Communication Goes Wrong
How to overcome barriers of communication
Direct versus indirect communication (Body language)
Assertiveness in Communication
Choose your Communication Style
Assess your own communication style
Practice (Role-plays) & Feedback
Who should attend this course:
Administration executives responsible for client-facing portfolios
Associates who communicate with clients on a regular basis
Trainers, teaching staff, educators and administrators responsible for interacting with students and faculty
Human Resource Managers, Executives and Leaders responsible for employee engagement, and organizational development
Government officials responsible for communication and administration in government sectors
Hospital staff, support staff in volunteer camps and faculty communicating with external stakeholders
Any other professional who would like to improve their spoken communication at an advanced level
Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.
The time and duration.
Duration: 2 days
Time: 09:00 – 16:00 pm
Language: Kurdish & English
How do I register?
You can register by emailing firstname.lastname@example.org with the following details:
Name of the course: