Job Synopsis
A leading name in corporate and leisure travel, and the exclusive partner of a major international travel network in Iraq, is seeking enthusiastic and service-oriented Travel Agents to join our dynamic Reservations Team.
Key Responsibilities
- Book domestic and international flights, hotels, and other travel services
- Issue tickets and travel insurance
- Handle booking modifications, cancellations, and refunds
- Support clients via phone, email, and WhatsApp with a high level of professionalism
- Maintain accurate records in reservation systems and internal tracking sheets
- Ensure timely and error-free processing of travel requests
- Stay updated on travel restrictions, visa requirements, and airline policies
Requirements
- Minimum 1-2 years of experience as a Travel Agent or in a similar customer-facing role
- Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is an advantage
- Excellent customer service and problem-solving skills
- Attention to detail and ability to work under pressure
- Knowledge of visa processing is a plus
- Strong communication skills in English, Arabic, and/or Kurdish
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.