Course Overview:

This introductory course provides participants with the fundamental knowledge and skills needed to understand and take part in basic workplace incident investigations. It focuses on why incidents happen, how to identify contributing factors, and the importance of reporting and learning from incidents to improve safety. Through practical exercises and group discussions, participants will gain confidence in supporting investigations and contributing to a safer workplace environment.

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Target Audience:

• Employees and supervisors with responsibilities for workplace safety.

• New HSE officers or staff involved in incident/accident reporting.

• Anyone seeking to understand the basics of incident investigation and prevention.

Learning Objectives:

By the end of this course, participants will be able to:

• Recognize the importance of reporting and investigating workplace incidents.

• Understand the basic steps of an incident investigation.

• Collect and record essential information and evidence.

• Identify simple root causes and contributing factors.

• Suggest corrective actions to prevent similar incidents.

• Contribute to building a proactive safety culture.

Training Content

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Day 1 – Fundamentals of Incident Investigation

• Importance of incident investigation in HSE.

• Types of incidents: accidents, near misses, environmental, health-related.

• Roles, responsibilities, and reporting requirements.

• Steps in the investigation process: response, data collection, securing evidence.

• Introduction to Root Cause Analysis (RCA) methods.

• Group exercise: Applying RCA to a sample case.

Day 2 – Corrective Actions and Safety Improvement

• Corrective vs. preventive actions in HSE.

• Developing effective action plans.

• Writing clear and actionable investigation reports.

• Communicating findings and lessons learned.

• Linking investigations to compliance and continuous improvement.

• Promoting a proactive safety culture.

• Final exercise: Developing an investigation action plan.

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Training Methodology

• Interactive lectures

• Case studies

• Group exercises and discussions

• Practical report writing practice

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Training Details

• Duration: 2 days

• Language: English (Kurdish or Arabic support if needed)

• Materials language: English

• Location: Erbil

• Format: classroom based

• Time: 09:00 - 17:00

• Refreshments: included

• Lunch: NOT Included

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Payment

Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

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How do I register?

You can register by emailing training@mselect.com with the following details:

• Full Name:

• Position:

• Email Address:

• Phone number:

• Name of the course:

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