Key Responsibilities
- Utilize working knowledge of intersystem’s healthcare database, Caché ObjectScript and intersystem’s trakcare application for seamless systems operations
- Apply experience in the .NET Framework to contribute to the development and enhancement of the system
- Employ working knowledge of data extraction techniques and participate in report development to provide valuable insights
- Familiarity with crystal reports is highly desired, as it plays a significant role in generating comprehensive and informative reports
- Possess working knowledge of oracle database and MS SQL database, ensuring efficient data management and system functionality
- Ability to check the cache script related to reports to fix issues reported by users on custom reports, automated tasks, extraction reports, etc, that were developed by our team
- Log in to windows servers and install necessary applications, modify the registry key, and manage application services
- Should be able to troubleshoot minor issues reported on custom development done in ASP.NET (VB, C#)
- Ability to run queries in SQL and oracle databases to extract and update data
- Should be able to create and modify crystal reports
- Should be able to address application-related issues and enhancements raised/requested by the end-user department, by either providing workarounds or coordinating with the concerned parties (other ICT Teams) in fulfilling/addressing the requirement/issue respectively, including effective communication, providing remote access, and managing the change (patch, update or new implementation) as the application focal point
Requirements
- Bachelor's degree in computer science, computer engineering, or a related engineering/business field
- Minimum 9 years of progressive and directly related experience
- Strong knowledge of network, systems, desktop applications and databases
- Ability to multitask and support changes
- Expert in a remote technical support role
- Problem solver with strong analytic skills
- Effective communication
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.