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Operations Manager

  • Location:


  • Sector:


  • Contact:

    Omid Miri

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


mselect is looking for a Operations Manager for a retail client in Erbil, Iraq. Candidates must have at least 5 years of sales experience. Fluency in English and Arabic is a must and Kurdish is a plus.

Key Responsibilities
  • Supervise and motivate retail staff to ensure sales, profit, and retail KPIs are met with high levels of customer service and operational excellence
  • Study and report sales trends and market competition and develop strategies to maximize sales
  • Maintain inventory levels and SKU’s replenishment for each store and ensure accurate record keeping
  • Ensure store policies and procedures are being followed, including but not limited to Zone’s guidelines
  • Bridge the relationship between the company and brand principles to ensure the success of our joint marketing campaign
  • Plan and oversee in-store promotional events merchandise
  • Ensure staff are trained well on product knowledge, sales skills, and promotional campaigns
  • Asset HR team in staff monthly evaluation and KPIs setting
  • Arranging daily, weekly, and monthly store performance reports and business reviews

  • Bachelor’s Degree in business administration or any relevant field
  • Language proficiency in English, Arabic, and Kurdish
  • Minimum 5 years of sales experience
  • Excellent Business development & Negotiation skills
  • Strong communication and leadership skills

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
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