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Service Sales Engineer

  • Location:

    Baghdad

  • Sector:

    Manufacturing

  • Contact:

    Steve Al-Bazy

  • Job ref:

    3487

  • Published:

    about 1 year ago

  • Expiry date:

    2023-07-10

mselect is looking for a Service Sales Engineer for an international manufacturing client in Baghdad. Candidates must have a minimum of 3 years of solution sales experience in HVAC and control systems. English and Arabic fluency is a must.

Job Description
  • Maximize customer and order acquisition in line with company strategy
  • Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering

Key Responsibilities
  • Customer & order acquisition for service products
  • Identify potential opportunities with existing and new customers
  • Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
  • Encourage customer growth and loyalty to the company through continuous support and customer assistance
  • Perform according to company strategy in terms of customer channels, product mix and selling level
  • Report according company rules
  • Using software/programs being obligatory in the company
  • Prepare and review contract terms and conditions using standard Trane contract templates when applicable
  • Present the proposal to the customer
  • Follows up with buying influences
  • Develop, evaluate and discuss possible solutions with customer
  • Actively participate in team work for projects/jobs defined by Acquisition Leader
  • Keep customer data base updated
  • Implement Pan European and local Service Business programs
  • Achieve assigned sales and customer development quota through focus on service customer acquisition and development

Requirements
  • Technical graduate with a certificate in Heating, Ventilation, and Air Conditioning
  • Must have demonstrated mechanical and electrical ability
  • A specialization in sales, sales management, or marketing
  • Strong experience in Sales Trucking, Budgeting and Forecasting
  • Good writing and verbal communication skills
  • Hard working, Strong personality, convincing speaker, decent looking
  • Customer service-oriented characters & Customer relationship management
  • Must have the ability to use a computer and associated software, (e.g., MS/ Office, Excel and MS Windows).
  • Fluency in English, a second European language would be desirable but not essential.

Travel Requirements
  • This role will involve daily travel to client sites, therefore a full driving license is essential.

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
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