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Sales Engineer

mselect is looking to hire a Sales Engineer for a manufacturing client in Erbil. Candidates must have a minimum of 3 years of relevant experience and be fluent in English, Kurdish and Arabic.

Front-line contact between the company and the customer. Sales volume, profitability, market share, quality of customer base, receivable and inventory level; are all critical parameters ultimately influenced by the Sales Engineer’s function.


  • Achieve and exceed sales, profitability and collection targets
  • Establish a quality customer base
  • Closely interact with customers, understand and identify their needs
  • Demonstrate products on site to customers and establish their suitability to customers’ needs
  • Identify, well in advance, upcoming projects
  • Convey customer feedback to appropriate levels of management, especially feedback of technical nature
  • Fully investigate and ascertain credibility of a new customer before appointment. To adhere the prescribed procedures for appointment including completion of “Customer Profile” form
  • Ensure satisfactory level of after sales service
  • Attend promptly to customer complaints and provide satisfactory solutions
  • Clearly understand and adhere to the warranty policy
  • Closely interact with ready mixed concrete, precast concrete companies, cement companies
  • Communicate credit period and payment terms to customers clearly
  • Assist the debt collector whenever so called upon
  • Ensure completeness of sales documentation, which will be a pre-requisite if a receivable turns doubtful and legal action is required to be taken
Sales Administration:
  • Initiate steps to procure products required through Central Logistics Coordinator / Regional Sales Manager
  • Ensure timely delivery of goods to customers
  • Ensure submission of quality certificate / data sheet / product brochures, wherever necessary
  • Ensure submission of invoice and other related documents to customers without delay
  • Monthly and quarterly reports of the business, as well as relevant business data for the budget and 1-year plans
  • Establishes appropriate key performance indicators (KPIs) for on-time deliveries, order fulfilment accuracy, full-truck loading; manages these KPIs for minimum cost and maximum performance
  • Responsible for concrete sales in the following cities (Erbil, Dohuk, Sulaymaniyah, Kirkuk, Mosul)
  • Team work
  • Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
  • Ability to identify strengths and weaknesses of team members and suitably make changes if required
  • Resource management skills and ability to handle complex / sensitive issues
  • Encourage team interaction, boost employee motivation, and appreciate team contribution
  • Ability to match project tasks with opportunities for development so that employee potential is utilized to the max

Qualifications and Experience 

Educational Credentials:
  • (BA/ BBA/ MA) in Civil Engineering, Chemical Engineering, industrial Engineering or another related field
Work Experience:
  • Minimum of 3 years of related experience or equivalent combination of education and experience
  • Problem Solving
  • Communication in English, Arabic & Kurdish
  • Interpersonal skills
  • Teambuilding
  • Coaching
  • Motivating
  • Planning & Organizing
  • Negotiation
  • Presentation
  • Product Demonstration

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
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