Key Responsibilities
1. Sales:
- Achieve target and exceed sales, profitability and collection targets
- Establish a quality customer base
- Closely interact with customers, understand and identify their needs
- Demonstrate products on-site to customers and establish their suitability to customers’ needs
- Identify, well in advance, upcoming projects
- Convey customer feedback to appropriate levels of management, especially feedback of a technical nature
- Fully investigate and ascertain the credibility of a new customer before the appointment. To adhere to the prescribed procedures for appointment, including completion of the “Customer Profile” form
- Ensure a satisfactory level of after-sales service
- Attend promptly to customer complaints and provide satisfactory solutions
- Clearly understand and adhere to the warranty policy
- Closely interact with ready-mixed concrete, precast concrete companies, and cement companies
- Communicate the credit period and payment terms to customers clearly
- Assist the debt collector whenever so called upon
- Ensure completeness of sales documentation, which will be a prerequisite if a receivable turns doubtful and legal action is required to be taken
- Initiate steps to procure products required through the Central Logistics Coordinator/Regional Sales Manager
- Ensure timely delivery of goods to customers
- Ensure submission of quality certificates/data sheets/product brochures, wherever necessary
- Ensure submission of invoices and other related documents to customers without delay
Requirements
- Bachelor’s degree in Civil Engineering or a related engineering discipline
- Minimum of 5 years of sales experience within the concrete industry and/or oil & gas sector
- Fluency in English and Arabic
- Strong IT and computer proficiency
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.