JOB SUMMARY
Under the guidance & direction of the Regional Manager, this position is responsible for the end-to-end planning, implementation, and execution of the company merchant sales and acquiring strategy for the select markets. This covers all business priorities; including Client engagement, developing market-wide initiatives to expand the acceptance landscape, Represent the Company to the clients (Existing, new, and prospective) by providing a point of contact to them, with permanent high-quality support on the organization, products, systems, and policies, as well as contributing to the strategies and plans to develop and implements value propositions for clients and partners.
KEY RESPONSIBILITIES
- Strategize, plan, and implement core product platform features, product platform customizations, digitization, and merchant offer, including building business cases on investment and returns
- Explore, manage, and coordinate vendors and merchant partners to deliver solutions and value-added service on time and on budget
- Build strong working relationships with acquires, merchants, and other key market players and ensure a high level of satisfaction with project implementation
- Track market development and results of programs, campaigns, and solutions implemented and make timely tactical changes if and when required
- Provide consulting to maximize Path-for-Growth marketing strategies, plans, and budgets for identified Financial Institution clients and merchants in support of financial targets
- Align Merchant's Sales and Acquiring objectives and resources against client business needs local business and marketing objectives
- Work with partner functions to influence and gain the support and commitment of targeted clients
- Identify client-led initiatives that provide opportunities for the Company to contribute financially, negotiating the financial terms and conditions of such participation
- Assist with the identification and analysis of payment trends, and market opportunities, and evaluate their value and viability to make strategic recommendations on future business direction
- Continually monitor existing and potential competitor activities to identify new opportunities or highlight potential causes for business concerns. Feedback and update all staff as appropriate and recommend strategies and solutions
- Establish strong partnerships with internal teams to assist in the delivery of initiatives within the geography and add value in pursuit of profitable business opportunities
- Provide direction, thought leadership, best practice materials, and turnkey tools to clients and the sales team
- Work with acquirers and other market players in the ongoing evaluation, management, synthesis, and development of payment acceptance strategies
KEY QUALIFICATIONS
- Strong sales and relationship management capabilities with a clear understanding of the market landscape
- Deep understanding of banking operations, acquiring business and payment schemes, including merchant acquiring & services, business systems and processes
- Expert knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
- Strong commercial acumen with P&L responsibility
- Strong communication, interpersonal, and collaboration skills are needed to influence direction and change the attitudes and decisions of senior-level international bankers
- Proven relationship management and negotiation skills
- Good analytical skills and commercial acumen
KEY COMPETENCIES
- Innovative thinking
- Payment technology expert
- Cross-Functional leader
- Design Thinker
- Past experience in the Payments Industry, Merchant acquiring, Retail Industry, or acquiring business
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.