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HR Manager

  • Location:

    Baghdad

  • Sector:

    Retail

  • Contact:

    Steve Al-Bazy

  • Job ref:

    5292

  • Published:

    3 months ago

  • Expiry date:

    2026-01-02

mselect is looking to hire an HR Manager for a retail client in Baghdad, Iraq. Candidates must have a minimum of 5 years in HR management or a related role. Fluency in English and Arabic is a must.

Key Responsibilities

HR Strategy & Organization:
  • Implement the company’s HR strategy in alignment with business goals
  • Develop and update HR policies, procedures, and employee handbook
  • Ensure the HR function is organized, efficient, and service-orientated
Recruitment & Talent Acquisition:
  • Manage the full recruitment cycle: job posting, screening, interviewing, and hiring
  • Coordinate with department managers to define job descriptions and candidate profiles
  • Build a talent pipeline and maintain a database of potential candidates
Onboarding & Offboarding:
  • Organise and supervise the onboarding process for new employees (contracts, documents, orientation)
  • Ensure proper induction about the company culture, rules, and internal systems
  • Handle offboarding, exit interviews, and clearance procedures
Employee Relations & Discipline:
  • Act as a key point of contact for employee queries and issues
  • Handle grievances, conflicts, and disciplinary actions in a fair and professional way
  • Promote a positive, respectful, and safe work environment
Performance Management:
  • Implement and monitor performance appraisal systems
  • Support managers in setting KPIs and evaluating employee performance
  • Follow up on performance improvement plans when needed
Training & Development:
  • Identify training needs with department heads
  • Plan and coordinate internal and external training programmes
  • Maintain records of training and measure their effectiveness
Compensation, Benefits & Attendance:
  • Coordinate with Finance/Payroll on salaries, allowances, and deductions
  • Oversee attendance, leaves, overtime, and related approvals
  • Ensure consistency and fairness in applying benefits and HR policies
Compliance & HR Documentation:
  • Ensure compliance with local labour laws and company regulations
  • Maintain up-to-date employee files, contracts, and HR records
  • Prepare HR reports and statistics for management (headcount, turnover, leave, etc)
Culture, Engagement & Retention:
  • Support initiatives that improve employee engagement and retention
  • Organize staff events, surveys, and recognition programmes
  • Promote the company’s values and culture across all departments

Requirements
  • Education: University degree in Human Resources, Business Administration, or a related field preferred
  • Experience: Minimum 2–5 years in HR management or a related role
  • Strong knowledge of HR practices, labour laws, and organizational policies
  • Excellent communication, leadership, and interpersonal skills
  • Ability to handle confidential information with integrity
  • Proactive, organized, and results-oriented


*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.