Job Purpose
The Communications Officer plays a lead role in drafting and managing external content across platforms, coordinating campaigns, and ensuring high-quality outputs for public consumption. This mid-level role requires excellent writing, translation, digital, and interpersonal skills to handle day-to-day communication needs, urgent tasks, and campaign reporting.
Key Responsibilities
1. Writing & Translation:
- Draft public-facing content, including press releases, PR statements, SMS alerts, captions, and long-form announcements
- Translate and adapt written materials accurately between English, Kurdish, and Arabic, ensuring clarity and tone alignment
- Identify tone mismatches, risks, or missed opportunities in messaging and proactively suggest improvements
- Support spokespersons or project leads with briefing materials ahead of public or media-facing engagements
- Design structured presentations using PowerPoint with clear messaging, visuals, and branding compliance
- Prepare, clean, and present data using Excel, including basic formulas (SUMIF, COUNTIF, IFS, XLOOKUP) and visual organization
- Plan and manage social media calendars for Facebook, Instagram, and Telegram in alignment with campaign goals
- Execute sponsored content campaigns using Meta Business Suite, including budgeting, boosting, and basic analytics interpretation
- Track campaign performance and prepare regular summaries or debriefs using available digital tools and engagement metrics
- Respond to urgent communication needs, such as late-evening messaging or emerging media requests
- Maintain communication logs, content archives, and documentation of all public materials (leaflets, PRs, social media)
- Work closely with media vendors, design studios, and internal teams to prepare deliverables and brief stakeholders
- Stay aligned with public sector communication standards and sensitivities, especially during high-stakes announcements
Requirements
Required Skills & Experience:
- 2-3 years of experience in communications or related fields
- Proven ability to develop and execute content strategies
- Strong writing skills in English, Kurdish, and Arabic
- Hands-on experience with social media tools (Meta Business Suite, analytics)
- Ability to manage shifting priorities independently
- Anticipates senior leader needs and owns communication challenges
- Builds strong working relationships across functions
- Communicates ideas clearly and presents information strategically
- Seeks feedback and motivates peers through teamwork
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.