Course Overview

In today’s fast-paced and ever-changing work environment, emotional agility is essential for navigating complex challenges, building stronger relationships, and enhancing performance. This interactive and experiential workshop equips participants with the knowledge and tools to recognize emotions, manage reactions, align actions with values, and create psychological safety for themselves and others. This course combines theory with practical tools to build resilience and effectiveness at work.

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Learning Objectives

By the end of this workshop, participants will be able to:

• Understand the concept of emotional agility and how it differs from emotional intelligence.

• Identify personal emotional patterns and triggers in the workplace.

• Apply techniques to manage difficult emotions without being hijacked by them.

• Align their behavior with personal and organizational values.

• Cultivate psychological flexibility, resilience, and mindful awareness.

• Strengthen communication and relationship-building through emotionally agile leadership.

Training Topics

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Day 1: Foundations of Emotional Agility

Module 1: Introduction to Emotional Agility

• Definition and key concepts (emotional agility vs. intelligence)

• The business case: How emotional agility impacts performance and leadership

• The science of emotions and emotional regulation

Module 2: Recognizing and Labeling Emotions

• Understanding emotional triggers at work

• Techniques for naming emotions accurately

• The role of mindfulness in emotional awareness

Module 3: Accepting and Opening Up to Emotions

• Common emotional avoidance patterns

• Strategies for acceptance and self-compassion

• The "Hooked vs. Unhooked" model

Module 4: Values-Driven Action

• Identifying core personal and professional values

• Aligning emotions and behavior with values

• Exercises: Values clarification and “tiny tweaks”

Day 2: Applying Emotional Agility in the Workplace

Module 5: Building Resilience and Psychological Flexibility

• Developing tolerance for discomfort

• Strategies for responding vs. reacting under pressure

• The growth mindset and reframing narratives

Module 6: Emotionally Agile Communication

• Active listening and empathy skills

• Navigating conflict with emotional awareness

• Giving and receiving feedback with emotional agility

Module 7: Emotional Agility in Teams and Leadership

• Creating psychological safety

• Role-modeling emotionally agile behaviors

• Coaching others through emotional challenges

Module 8: Integration and Action Planning

• Case studies and workplace scenarios

• Personal emotional agility action plan

• Commitments and accountability

Instructional Methods

• Short lectures with real-world examples

• Individual reflection exercises

• Paired and group discussions

• Role-plays and scenario-based practice

• Guided mindfulness and emotional awareness activities

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Training Details

• Duration: 2 days

• Language: English

• Location: Erbil - mselect office

• Format: classroom based

• Time: 09:00 - 17:00

• Fee.person: $190

• Refreshments: included

• Lunch: NOT Included

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Payment

Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

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How do I register?

You can register by emailing training@mselect.com with the following details:

• Full Name:

• Position/Title:

• Email Address:

• Phone number:

• Name of the course: