Overview

Human Resources is no longer a support function — it is a strategic driver of business success. In a competitive and fast-changing world, organizations must attract, engage, develop, and retain top talent while aligning HR strategies with business objectives. This Certified course provides participants with hands-on, practical knowledge in the most vital HR areas, including performance management, compensation strategies, HR communication, motivation, workforce planning, and talent acquisition. Participants will gain the tools and insights needed to design and implement HR systems that deliver measurable business results and create thriving workplaces.

Certificates

This course offers both CPD & HCRI certificates to successful candidates.

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Course Objectives

Upon successful completion of this course, participants will be able to:

• Design and implement performance appraisal systems that drive continuous improvement.

• Establish competitive compensation and benefits structures aligned with organizational goals.

• Strengthen internal HR communications to promote transparency and employee engagement.

• Apply proven strategies to motivate individuals and teams for higher productivity.

• Develop human resource plans that meet current and future workforce demands.

• Recruit top-level management talent using advanced selection tools and techniques.

• Create retention frameworks to reduce turnover and retain high-performing employees.

• Perform effective job design and analysis to optimize efficiency and role clarity.

• Understand how to operate as a Business Partner in an organization and build people centric culture

Trainer Bio

Mansour Al Baghdadi is a Chartered MCIPD HR leader with over 20 years of international experience across the UK, Saudi Arabia, UAE, and Syria. He specialises in HR strategy, organisational development, change management, and leadership capability building. Mansour holds an MSc in Human Resource Management from Heriot-Watt University and is fluent in English and Arabic.

He currently serves as Global Senior Partner, People & Culture at BP in London, advising senior executives, leading major transformation projects, and driving global talent, DE&I, and leadership development priorities. Mansour is recognised for delivering practical, business-focused HR solutions that strengthen performance and elevate employee experience. Before joining bp, he delivered 26+ consulting projects across Europe and the Middle East and trained more than 3,000 HR and management professionals, designing complete HR frameworks including organisation structures, rewards, job families, and performance models.

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Course Content

Module 1: Planning for Human Resources

• Strategic workforce planning: forecasting talent needs

• Linking HR planning with organizational growth strategies

• Talent gap analysis and succession planning

• Rightsizing the workforce while maintaining productivity

• Risk management in workforce planning

• Practical tools for manpower planning

Module 2: Recruiting for Key Management Positions

• Identifying leadership competencies and requirements

• Designing recruitment campaigns for senior roles

• Competency Based interviewing and psychometric assessments

• Employer branding to attract top talent

• Ensuring diversity and inclusion in recruitment

• Introduction to Talent intelligence

Module 3: Performing Effective Job Design

• The fundamentals of job analysis and role clarity

• Writing accurate job descriptions and specifications

• Job redesign for evolving business needs

• Linking job design to productivity

Module 4: Managing Performance

• The strategic role of performance management

• Setting SMART goals and KPIs to align individual and organizational objectives

• Designing effective appraisal systems for measurable outcomes

• Conducting fair, unbiased performance reviews

• Giving constructive feedback and managing difficult conversations

• Linking appraisals to promotions, training, and compensation

• Continuous feedback vs. traditional annual reviews

Module 5: Total Rewards Management

• Building a competitive pay structure based on market analysis.

• Total rewards strategy components (compensation, benefits, recognition, etc.)

• Linking pay to performance and productivity.

• Designing benefits that meet employee needs and drive engagement.

• Cost-effective reward strategies for modern workplaces.

• Market benchmarking and internal equity approaches

• EVP (Employee Value Proposition) and its strategic impact

• Communicating total rewards effectively to employees

Module 6: HR Governance and Communication

• Defining HR governance: policies, structure, and accountability

• Governance risks in hybrid/remote models

• Communicating policy and change with credibility

• Building HR’s voice in corporate governance structures

• Aligning communication channels with transparency goals

Module7: Talent Management

• Identifying drivers of employee engagement

• Creating a culture of recognition and accountability

• Designing company-wide engagement initiatives

• Tools to measure and improve employee experience

• Understanding why employees stay — and why they leave

• Retention strategies tailored to high performers

• Career progression and succession planning for retention

• Metrics and analytics for tracking retention success

• Developing a retention-focused organizational culture

Module 8: Agile HR Practices

• Agile mindset and HR project cycles

• Bin to Win & What the value strategies

• Cross-functional teams and feedback loops

• HR's role in supporting agility in business

Module 9: Strategic HR Business Partnering

• Business acumen for HR

• Consulting skills for internal clients

• Stakeholder influence and alignment

• Partnering to drive organizational value

• People Analytics and Evidence-Based HR

Module 10: Employee Relations & Psychological Safety

• Building a high-trust employee relations culture

• Handling grievances and disciplinary cases with transparency

• HR’s role in fostering a speak-up culture

• Building trust and team vulnerability

• Enabling respectful challenge

• Assessing psychological safety at work

Course Details:

• Duration: 15 days (5 days per week, Sunday till Thursday)

• Time: 17:00 – 20:00 (45 hours)

• Delivery Language: English

• Materials Language: English

• Fee Per Person: $800

• Format: Virtual Class (Online)

Prerequisites

Interested candidates:

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• Must have minimum 3 years experience in the HR field

• Must have received previous training in HR 

• Must speak fluent English

Prerequisites are subject to review by the mselect L&D team for final approval.

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Payment

Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

How do I register?

You can register by emailing training@mselect.com with the following details:

• Full Name:

• Position/title:

• Email Address:

• Number of Years Experience in HR Sector:

• Phone number:

• Name of the course:

For more information, contact 0771 842 2380