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umberImprove my English for Hospitality

English courses specifically for the tourism and hospitality sector.

English for Hospitality (A2 – B1)is a highly practical ESP course that is designed to prepare learners to work in the hospitality industry and to communicate confidently in a variety of common situations that arise with guests, visitors and tourists.

It is suitable for both in-work and pre-work learning environments and covers typical situations that staff will encounter on a day-to-day basis. There is an emphasis on authentic, real-life language that can be immediately used either face-to-face or on the telephone.

At A Glance

  • Level: CEFR A2 – B1

  • Number of Lessons: 30 digital lessons

  • Lesson Duration: Approx. 45 mins

  • Key Content:- Checking in and out (procedures, services, directions); Phone calls – front office (reservations, enquiries, explaining facilities); Managing guests’ needs (dealing with complaints and special requests), Work-life (duties and responsibilities, procedures and systems)

Features

  • 30 lessons featuring typical situations that staff will encounter in a hospitality environment.

  • The language has been checked and validated by hospitality professionals.

  • Detailed feedback on each activity, plus a full grammar reference to support learning and review.

  • A functional syllabus aligned to the most common interactions in hotel and tourist office settings.

  • Extensive use of listening material features guests and visitors speaking in different accents.

  • Record and playback activities for learners to practice communicating in a variety of different situations that are typical of hospitality work.

  • Vocabulary-building exercises to increase the range and control of both common phrases and technical words related to hospitality and tourist information services

Focus on Function

The course has a strong emphasis on functional skills and building the knowledge and use of tourism-specific vocabulary. Learners will also improve their oral skills through regular practice aimed at developing international intelligibility.

Exposure to a wide variety of English accents (both native and non-native) helps users develop confidence when dealing with visitors from around the world, and record and playback activities provide valuable practice with appropriate language and responses in a variety of common hotel scenarios.

It is suitable for both in-work and pre-work learning environments and covers typical situations that staff will encounter on a day-to-day basis. There is an emphasis on authentic, real-life language that can be immediately used either face-to-face or on the telephone.

Course Booking Options

If you would like to book a course now, we offer three options to choose from, please take a look below:


Package #1

$70

4-month eLearning course

  • 4 months of unlimited access.

  • Over 20 hours of lessons.

  • FREE 3500 words, English for Hospitality vocabulary trainer.

  • FREE end-of-course certificate to download and keep.

  • FREE mobile app (iOS & Android).

  • FREE online support.

register now

 


Package #2

$120

12-month eLearning course

  • 12 months of unlimited access.

  • Over 20 hours of lessons.

  • FREE 3500 words, English for Hospitality vocabulary trainer.

  • FREE General English course with up to 350 lessons.

  • FREE 6500 words, General English vocabulary trainer.

  • FREE end-of-course certificate.

  • FREE mobile app (iOS & Android).

  • FREE online support.

register now 

 


Package #3

$997

Live lessons with a UK-qualified English Language Teacher.

24 Live lessons + 12-month course access

  • Number of study hours: 24 to be taken in 12 months.

  • Length of lesson: You can decide, from 30 mins to 2 hours.

  • Lesson content: This is tailored to your needs.


eLearning lessons

  • 12 months of unlimited access.

  • Over 20 hours of lessons.

  • FREE 3500 words, English for Hospitality vocabulary trainer.

  • FREE General English course with up to 350 lessons.

  • FREE 6500 words, General English vocabulary trainer.

  • FREE end-of-course certificate.

  • FREE mobile app (iOS & Android).

  • FREE online support.

 register now

 

contact us for more information