Key Responsibilities
- Act as a strategic advisor to public sector clients across the GCC, providing expert guidance on facility management operations in the MESA region
- Manage and supervise the performance of third-party service providers, ensuring the delivery of high-quality services while focusing on strategic oversight
- Monitor service provider performance to ensure compliance with contractual obligations, KPIs, and industry standards
- Identify and implement global best practices in facilities management, driving innovation and operational efficiencies across client portfolios
- Provide leadership in the development of operational strategies that enhance client satisfaction, reduce costs, and improve sustainability outcomes
- Introduce innovative solutions and technologies to optimise facility management processes and enhance overall service quality
- Conduct design reviews from a facilities management perspective, ensuring that building layouts, systems, and infrastructure are optimised for operational efficiency, sustainability, and long-term maintenance
- Foster strong relationships with public sector clients, acting as their trusted advisor to address needs and implement effective solutions
- Conduct regular performance reviews of service providers, ensuring alignment with client expectations and industry best practices
- Leverage experience to drive continuous improvement and operational excellence across multiple facilities and regions, creating long-term value for clients
- Collaborate with the Service Line in the contract acquisition process, supporting proposal development and client negotiations
Requirements
- Bachelor's degree in Facility Management, Engineering, Business Administration, or a related field; a master’s degree is a plus
- A minimum of 15 years of experience in facilities management, with at least 5 years in a leadership role and consultancy role
- Proven experience in both client acquisition and facility management operations, preferably with public sector clients in the GCC region
- Strong business development skills, with a demonstrated ability to build relationships and secure new contracts
- Strong track record of managing service providers, ensuring optimal performance and compliance with contract terms and KPIs
- Expertise in implementing global best practices in facility management, with a focus on innovation and operational efficiency
- Excellent knowledge of the GCC market dynamics, particularly in the UAE, KSA, and Qatar
- Exceptional communication, negotiation, and problem-solving skills
- Ability to work independently, manage cross-functional teams, and drive results in a fast-paced, dynamic environment
- Fluency in English is required; knowledge of Arabic is a plus
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.