Job Summary
The Sales Representative is responsible for supporting field sales activities and delivering products to customers within the assigned territory. Based in Sulaymaniyah, the role focuses on building customer relationships, promoting company products, ensuring timely deliveries, and contributing to the achievement of sales targets while providing excellent customer service.
Key Responsibilities
- Planning, organising, and managing all sales-related activities and tasks assigned by the sales managers
- Constantly providing aid and administrative support to the sales team
- Carrying out indoor sales with retail customers and gradually transitioning to outdoor field visits
- Delivering goods to customers as part of the full-service sales cycle
- Forming new clientele through cold visits and maintaining excellent relationships with existing clients
- Replacing a sales colleague when needed and ensuring continuity of service
- Providing product and service information to clients regarding Cyclon, Klueber, and TotalEnergies lubricants
- Managing and updating the customer database and CRM
- Gathering information and preparing quotations/offers
- Issuing cash receipts and invoices, and handling all relevant paperwork
- Registering new clients and suppliers in the ERP system
- Handling and following up on customer orders and inquiries, ensuring smooth follow-through until completion
- Updating vendor/customer data and checking for accuracy
- Maintaining proper documentation and processing all paperwork related to sales and operations
Requirements
- A college diploma or equivalent education preferred
- Proven experience in sales is required
- Valid commercial driver’s licence (manual car) – mandatory
- Strong critical thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Fluent in Kurdish (mandatory), English (professional level required), and Arabic (preferred)
- Comfortable with technology and data entry in ERP systems
- Ability to handle stressful situations and adapt quickly
- High standards of honesty, integrity, loyalty, and professional ethics
- Previous experience working with expatriate teams or multinational organisations is an advantage
- Willingness to work primarily in a site-based environment, with limited office-based responsibilities
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.