Application and Information Systems Section Head

• Ensure the availability of the applications portfolio with 99% uptime
• Design, define the strategy for efficient utilization of software for business requirements
• Supervise all applications implementation projects
• Guide the development of the architecture of new application or any major enhancements to the existing ones, and review the design, in order to ensure the application interfaces, connectivity with other systems, compatibility, etc. are covered in the design
• Supervise the identification and selection of appropriate operational plans to update applications and software and develop new comprehensive designs that meet all technical requirements
• Manage the analysis, design, and development of all in-house and third-party Business Systems by following the Systems Development Life Cycle (SDLC) and utilizing the all available resources to meet specific business requirements

• Collaborate with IT Operations/Systems Administrators to ensure regular backup mechanisms for the applications/ products data are in place to avoid loss of any information/ data used by the system

• Perform regular assessment of follow-up procedures for applications and software used to ensure that weaknesses are identified, reformed and enhanced

• Ensure the documentation of the results of applications and software development projects and organise the storage of documents and files to ensure their preservation in accordance with the approved archiving procedures

• Lead the migration of all newly acquired, newly developed, or upgraded software solutions onto the production environment
• Monitor the activity closely to ensure smooth integration with the existing landscape and resolve any issues that arise to minimize the system downtime

• Develop/ deliver end-user training and user acceptance testing of all newly acquired, newly developed and/or upgraded applications in collaboration with the stakeholder community and IT teams to enable transfer of knowledge on the application and ensure that the users’ requirements are met and they are satisfied

• Manage relationships with application vendors for all matters related to the application licenses, performance, technical documentation and manuals, feature requests, issues, etc. in order to enable a collaborative work environment and quick support which meets or exceeds company requirements

• Identify opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency
• Under the supervision IT Manager, develop (where required) & implement all relevant policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner
• Ensure compatibility and consistency with existing the company’s IT architectural and enterprise standards by coordinating with the IS&T Governance Framework/Demand Council, and customer business units to align with corporate strategic objectives

• Follow all relevant company’s health, security, safety and environmental policies, processes, procedures and instructions to ensure Health and Safety compliance in all aspects of work by applying them on self, others and corporate assets

• Contribute to the preparation of timely and accurate reports to meet IT section requirements, policies planning, and governance-related requirements

• Internal Stakeholder
• Department Managers/Function Leads

• Software Vendors
• Training services providers
• External IT consulting organizations

• Key decisions having significant impact on Applications and Information Systems Development/ Support functions are. referred to the IT Manager for approval before implementation
• The jobholder exercises financial and operational authority as per the level established by the management and stipulated in the authority matrix

• Bachelor’s degree in Information Technology discipline (Computer Science, MIS, CIS) or equivalent combination of education, technical certifications/ training or work experience
• Certification in at least one IT Service Delivery/ Enterprise Architecture Framework (ITIL, TOGAF)

• Minimum of 8-10 years of experience of Application Domain in the Oil & Gas Industry

• MCST SharePoint 2010/2016, Configuration. (Microsoft Certified Technology Specialist)
• MCST SharePoint 2010/2016, Application Development
• MCST System Centre Configuration Manager 2012, Configuration
• MCST SQL server
• Internal Auditor – Quality Management System ISO 9001-2008
• Advance Programming in C++, Visual Basic, C#, html and asp.net
• Knowledge of ERP System

• Knowledge of general/ standard features/ behaviour/ validation of vendor application portfolio
• Skilful in relational database administration & content management systems
• Skilful in a range of information systems (e.g., SQL/PL SQL, Application/Reports Development Tools, BI Tools, MySQL, SAP, Oracle and another related database software)
• Knowledge of IT Technical Operations
• Knowledgeable of current advances in computer technology, market trends and how this affects the business environment
• People management and negotiation skills
• Decision-making skills (Comfort in making decisions with incomplete and/ or sparse data)
• Demonstrated verbal & written communication and presentation skills
• Demonstrated relationship management/ stakeholder engagement/ influencing skills
• Organizing and planning skills
• Demonstrated analytical and problem-solving skills