Course Overview

This 3-day online course equips HR professionals with practical, modern HR knowledge and tools across the employee lifecycle. Aligned with HR Certification Institute (HRCI) standards, it focuses on enhancing employee experience while strengthening core HR operations.

Participants will gain hands-on insights into key areas such as talent acquisition, performance management, employee relations, and HR policies, along with an introduction to data-driven decision-making. The course enables learners to apply effective HR practices that support both people and business outcomes.

Certificates

This course offers HCRI certificate to the successful candidates.

Course Objectives

• Understand core HR domains across the employee lifecycle.

• Establish HR structures and write practical HR policies.

• Enable employee lifecycle including onboarding, performance and offboarding.

• Support talent acquisition, compensation, and benefits practices.

• Learn HR analytics basics and data-driven decision making.

Trainer Bio

Mansour Al Baghdadi is a Chartered MCIPD HR leader with over 20 years of international experience across the UK, Saudi Arabia, UAE, and Syria. He specialises in HR strategy, organisational development, change management, and leadership capability building. Mansour holds an MSc in Human Resource Management from Heriot-Watt University and is fluent in English and Arabic.

He currently serves as Global Senior Partner, People & Culture at BP in London, advising senior executives, leading major transformation projects, and driving global talent, DE&I, and leadership development priorities. Mansour is recognised for delivering practical, business-focused HR solutions that strengthen performance and elevate employee experience. Before joining bp, he delivered 26+ consulting projects across Europe and the Middle East and trained more than 3,000 HR and management professionals, designing complete HR frameworks including organisation structures, rewards, job families, and performance models.

​

Course Agenda

Day 1 – The Modern People & Culture Mindset

• The shift from traditional HR to modern People & Culture

• How People & Culture supports business priorities, culture, and employee experience

• Workforce planning, organisation structure, and role clarity

• Writing practical job descriptions and role profiles

• The role of managers in delivering better people practices

Day 2 –Talent Management From Planning to Enabling)

• Modern recruitment and candidate experience

• Structured interviewing, fair selection, and reducing bias

• Onboarding practices that improve connection, clarity, and early productivity

• Moving from annual appraisal to continuous performance conversations

• Goal setting, feedback, coaching, and development support

Day 3 – Employee Experience, Reward, and People Governance

• Modern reward thinking: pay, recognition, and employee value

• Wellbeing and psychological safety in the workplace

• Employee relations and handling workplace issues professionally

• Practical HR policies and people governance

• Introduction to HR metrics and using people data for better decisions

Course Methodology

• The course offers a mix of theories, case studies, and exercises to ensure that by the end, you are prepared to apply the acquired knowledge.

• 3 months post training, all learners will be invited for refresher session to recap and discuss the applicable skills demonstrated in the real business world

Course Details

• Duration: 3 days

• Materials Language: English

• Delivery Language: English

• Price Per Person: $200

• Time: 13:00 - 16:00

• Format: Virtual

Payment

Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

How do I register?

You can register by emailing training@mselect.com with the following details:

• Full Name:

• Position:

• Email Address:

• Phone number:

• Name of the course: