Course overview
If you are working with ISO 9001 in your day-to-day business or you want to know about quality management and take advantage of the opportunities in this sector - this course is what you need.
This course develops the necessary skills to assess and report on the conformance and effectiveness of organizational processes in relation to ISO 9001:2015. Youโll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.
What is ISO 9001?
ISO 9001 is the international standard for creating a Quality Management Systems (QMS), published by ISO (the International Organization for Standardization). The standard was most recently updated in 2015, and it is referred to as ISO 9001:2015.
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Course Objectives
Understand the requirements of ISO 9001:2015
Understanding customer focus and continual improvement in organizations
Define the audit scope, criteria, frequency, methodologies, responsibilities and requirements
How to carry out documentation review, interviews and site inspection during an audit
Be able to plan, prepare and execute integrated management system internal audit effectively
Develop the skills of evaluating the significance of audit findings and developing appropriate corrective measures
Preparation of audit report
How to fill out the non-conformance form
How to close non-conformities.
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Course Outline
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Day One
Introduction to quality management systems (QMS)
ISO 9001 family of documents
Analyze ISO 9001 standard
Apply ISO 90015 standard
Product realization process
ISO 9001:2015 auditing specifics
Day Two
Types of audits
Audit approaches
Audit objectives, scope, and criteria
Auditor competence
Auditor principles and methods
Audit program
Audit roles and responsibilities
Audit techniques
Gather information
Audit cycle
Final Test
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Who Should Attend?
Those responsible for planning and scheduling an internal audit program for ISO 9001:2015 and those who must perform audits to ISO 9001:2015, manufacturing, suppliers, managers, or anyone interested in conducting first-party, second-party, or third-party audits.
Course methodology
The course will include a series of presentations, as well as a variety of group work activities, discussions, various exercises and tasks facilitated by the trainer. This will ensure full engagement with the topics. Participants will be provided with all materials and further reading to take home as well as a list of useful resources to explore in their own time.
Time & Details
Time: 09:30 โ 17:00 pm, classroom based
Duration: three days
Certification Body: MSELECT
Language: English
Location: Erbil Iraq.
Course Price: $300
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Payment
Must be made 5 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.
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How do I register?
You can register by emailing training@mselect.com with the following details:
Full Name:
City/Town:
Email Address:
Phone number:
Name of the course: