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Artificial Intelligence Concepts, Tools & Applications

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Fee $250

Course Date

Sunday, 20 September 2026

Course Overview

Artificial Intelligence is becoming an important part of modern business, helping organizations improve processes, analyze information, solve problems, and support decision-making.

This course provides participants with a practical introduction to Artificial Intelligence, including key concepts, commonly used tools, and workplace applications. Participants will learn how AI works at a basic level, explore different types of AI tools, and understand how these tools can be used across areas such as HR, finance, marketing, operations, and project management.

The course also covers effective prompting, responsible use, data privacy, common limitations, and the future impact of AI on businesses and professionals.

Course Outcomes

By the end of the course, participants will be able to:

  • Explain the basic concepts of Artificial Intelligence

  • Understand the difference between AI, Machine Learning, and Generative AI

  • Identify common AI tools and their uses

  • Use AI tools for everyday professional tasks

  • Write clear and effective prompts

  • Apply AI to research, writing, analysis, and problem-solving

  • Identify practical AI applications within different business functions

  • Recognize the limitations and risks of AI-generated information

  • Apply good practices when working with confidential and business data

  • Identify suitable AI opportunities within their workplace

  • Understand current developments and future applications of AI

Course Content

Module 1: Introduction to Artificial Intelligence

  • What is Artificial Intelligence?

  • How AI has developed

  • Basic AI concepts and terminology

  • AI in everyday life and business

  • What AI can and cannot do

Module 2: Understanding AI Technologies

  • Machine Learning

  • Deep Learning

  • Natural Language Processing

  • Generative AI

  • Large Language Models

  • How AI systems produce results

Module 3: AI Tools & Practical Uses

  • Overview of commonly used AI tools

  • Text and content creation

  • Presentations and visual content

  • Research and information gathering

  • Document summarization

  • Data analysis and reporting

Module 4: Effective Prompting

  • What makes a good prompt?

  • Giving clear instructions

  • Providing context and examples

  • Improving results

  • Practical prompting exercises

Module 5: AI in Business

  • HR and recruitment

  • Finance and reporting

  • Sales and marketing

  • Operations and administration

  • Project management

  • Customer service

Module 6: Practical Applications

  • Research and summarizing information

  • Writing emails, reports, and business content

  • Generating ideas and solving problems

  • Reviewing and improving documents

  • Supporting everyday business tasks

Module 7: Responsible Use of AI

  • Data privacy and confidentiality

  • Accuracy and fact-checking

  • Bias and limitations

  • Misleading or incorrect information

  • Human review and decision-making

Module 8: AI Opportunities in the Workplace

  • Identifying suitable tasks

  • Selecting the right tools

  • Evaluating potential benefits

  • Common challenges

  • Examples of successful workplace applications

Module 9: Future of Artificial Intelligence

  • Emerging technologies

  • AI automation and AI agents

  • Changing workplace roles and skills

  • Future business applications

  • Preparing for increased use of AI

Practical Activities

  • AI tool demonstrations

  • Prompt-writing exercises

  • Business use-case exercises

  • Workplace case studies

  • Group discussions and practical tasks

Course Details

  • Duration: 3 days

  • Time: 13:00 - 17:00

  • Language: English

  • Format: Classroom in Erbil (online option available based on request)

  • Refreshments: included

  • Location: Erbil, mselect office

Certification & Completion Requirements

Certificate of Completion

Participants who successfully complete the training will receive an mselect Certificate of Completion, subject to meeting the following requirements:

  • Minimum 80% attendance:Participants must attend at least 80% of the total training hours.

  • Successful completion of assessments:Participants must complete and pass the required course assessments.

  • Active participation:Participants are expected to actively participate in the practical exercises, discussions, case studies, and other learning activities throughout the course.

  • Course completion:Participants must complete all required learning and assessment activities within the scheduled training period.

A certificate will be issued only to participants who meet the required attendance and assessment criteria.

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Payment

Must be made 7 working days before the start of the course. Payment can be made in cash, by bank transfer or through exchange offices.

How do I register?

You can register by emailing training@mselect.com with the following details:

  • Full Name:

  • Position/Title (If applicable):

  • Email Address:

  • Phone number:

  • Name of the course:

For more information, contact 0771 842 2380

​register now